Frequently Asked Questions
Everything you need to know about your Nurecover experience.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Nurecover products come with a one-year limited warranty against manufacturing defects to ensure the highest quality standards for our customers.
Can I change or cancel my order after it has been placed?
We process orders quickly, but if you contact us within 1 hour of placement, we can usually modify or cancel your order before it reaches our fulfillment center.